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This policy explains what data 77glo collects when you open or use your account, how we use it, and the choices available to you. Access to 77glo depends on local law and is available only where local law permits.
When you create a 77glo account, we collect the details you enter during registration — name, email address, date of birth and the contact number linked to your account. When you fund your account or withdraw through GCash, Maya or Bank Transfer, we record the transaction reference, amount and the payment method you selected. These records are held to process your requests, maintain accurate wallet balances and respond to account support queries. We also collect device and session data: your browser type, approximate region, and the pages you viewed during a session. This helps us identify unusual access patterns and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — such as GCash or Bank Transfer networks — is limited to what those processors need to complete the transaction you initiated. Retention periods follow the requirements of applicable law in the regions where we operate. You can ask us to review, correct or delete your data by contacting our support channel. The request process is described in the Rights section below.
Not every interaction with 77glo falls under the same rules. This section draws the line between what our policy covers directly, what it covers through third-party agreements, and what sits outside our control entirely. Understanding the scope helps you know where to direct a question and what to expect when you raise one.
Data you submit when logging in, updating your profile or verifying your account falls fully within this policy. This includes your registered email, contact number and any identity documents you provide through the account verification flow shown in your account settings.
Deposits and withdrawals processed through GCash, Maya or Bank Transfer generate records that we hold under this policy. The payment processor itself operates under its own terms; we only retain the reference data needed to match transactions to your 77glo wallet.
Browsing the sports betting lobby, viewing lines for PBA or NBA games, or opening a slot or live casino page does not require a data submission. Session signals recorded during browsing are anonymised before analysis and are not linked back to your name.
Links to external sites, game studios or partner pages that open outside 77glo are not governed by this policy. Once you leave our domain, the destination's own privacy terms apply. We cannot control how those services handle data you share with them directly.
You have several practical options when it comes to the data we hold on your account. First, you can request a summary of the personal data linked to your 77glo account by contacting our support team through the channels listed on this page. We will confirm receipt and respond within the timeframe required under applicable law for your region. If any detail on your account is wrong — a misspelled name, an outdated contact number — you can update it through the account settings page after login, or ask support to correct it for you. For payment method records, the transaction history shown in your account dashboard reflects what we hold; if a transaction reference looks incorrect, raise it through the support chat. You may also ask us to delete data that is no longer required for account operation or legal retention purposes. Deletion requests are assessed case by case; we will explain in writing if any data must be kept for compliance reasons.
Send a data summary request through our support channel. Specify the account email so we can locate your records quickly. We confirm receipt and respond within the period required by applicable law.
Update your contact number and email directly in account settings after login. For name corrections that require identity verification, contact support and follow the steps shown in the verification section of your account.
If you have a question about how a specific data point — such as a GCash transaction reference or a session log — is used, send it to our support team with your account email and the date of the interaction in question.
Submit a deletion request through support. We will review whether legal or account-operation retention rules apply and respond in writing. If any records must be kept, we explain the legal basis clearly before closing your request.
If you have a question about how 77glo handles your data, or if you want to exercise any of the rights described on this page, use one of the contact paths below. Include your registered account email in every message so we can locate your record and respond accurately.
Open the chat icon from any page on 77glo. Describe your data query and include your account email. A support agent will pick up your request and direct it to the correct team.
Send a detailed message to the support address shown in your account dashboard under Help. Use the subject line 'Privacy Request' so the message is routed correctly and not mixed with general account queries.
Some data corrections — contact number, email address, linked payment method — can be handled directly inside your account settings after login. Check the settings page first; it is the quickest path for routine updates.
Security and transparency around data are not afterthoughts at 77glo — they shape how account sessions, wallet records and browsing signals are stored and accessed. Here is a plain breakdown of the four main areas.
Account records — including your registered details and GCash or Bank Transfer transaction references — are kept for as long as your account is active and for any additional period required by the law of the region governing your access. When retention is no longer required, records are deleted or anonymised.
We use cookies to keep your session active between pages and to record which sections of 77glo you visited. Functional cookies are necessary for the account and wallet to work. Analytics cookies are anonymised; they do not link browsing behaviour back to your personal profile.
Access to your stored data inside our systems is limited to personnel who need it to process your account or respond to your support requests. We do not expose account records to game studios or sports data providers. Payment processor data flows follow the minimum required for GCash, Maya or Bank Transfer to execute your transaction.
When this policy changes in a way that affects your rights or how your data is used, we will note the update on this page and, where practical, notify you via the contact detail registered to your account. The current version is always the one shown at 77glo/privacy-policy/.
These are the questions we hear most often from account holders about how their data is handled on 77glo. If your question is not covered here, reach out through live support chat or the email address shown in your account dashboard.
We collect the registration details you submit — name, email, date of birth and contact number. Once your account is active, we also record login session signals and the transaction references generated by GCash, Maya or Bank Transfer deposits and withdrawals linked to your wallet.
We do not sell your data. We share only what payment processors require to complete a transaction you initiate — for example, the reference number and amount when you deposit via GCash. Game studios receive no personally identifiable account data from us.
Contact our support team through live chat or the email address in your account dashboard. Include the subject 'Data Request' and your registered email address. We will confirm receipt and send a summary within the timeframe required by applicable law for your region.
Yes. Your contact number and email can be updated directly in account settings after login. Name corrections that require identity verification go through support — follow the verification steps shown in the account settings page after you raise the request.
Records are kept for as long as your account is active and for any additional period required under applicable law in the region governing your access. Once retention is no longer required, records are deleted or anonymised. You can ask support about the specific retention period that applies to your account.
Raise it directly with our support team by email or live chat. Include your account email and a description of the concern. We will review the record and respond in writing, explaining what data we hold and the basis on which it was collected or used.